Frequently Asked Questions

General

What floor plans are available at Pine Park Terrace?

​Pine Park Terrace offers two-bedroom homes. Availability, lease terms, fees and pricing can change, so review the live floor-plan page or call (518) 412-4056 for current options.

Is Pine Park Terrace pet-friendly?

​Yes. Cats and dogs are welcome, subject to management approval, and a meet-and-greet may be requested. Residents must provide current vaccination records and renters insurance. Up to three pets are permitted per apartment, and dogs must be registered with the DNA Dog ID program before move-in. Contact the leasing team for current fees and details.

What parking is available at Pine Park Terrace?

​Contact the leasing team to confirm current resident, guest and accessible parking availability and rules.

Which utilities are included at Pine Park Terrace?

​Please call the leasing office for the current utility breakdown, including which services are included and which are resident-paid.

How do I apply for an apartment at Pine Park Terrace?

​Review current floor plans and select an available home. Then create an online account, complete the application, provide the requested documentation and pay any disclosed application charges. Contact the leasing team if you need an accessible application method or help with the process.

What income or screening requirements apply?

​Qualification standards are contained in the current rental criteria and may include income, identity, credit, rental history and other screening permitted by law. Contact the leasing team before applying for the current criteria and required documents.

Can I tour Pine Park Terrace?

​Office visits and tours are by appointment. Call (518) 412-4056 or use the website contact form to request an in-person or available virtual-tour option.

How do residents submit maintenance requests?

​Residents can submit routine maintenance requests through ResidentPortal. For an urgent after-hours property issue, use the emergency-maintenance contact provided by management. Call 911 for any emergency involving immediate danger to life or safety.